Obelikx offers a wide range of servicing and backup servicing. Below you will find a brief overview of the various services.  

 

Regular Management

• Collecting contractual payments – and monitoring them

• Changes related to customer data (telephone - email, etc.)

• Indexation or reset of the lease

• Contact the lessees if the lease amount or the date of collection changes.

• Trade the contract transfer (rolling over)

• Dismissal from joint and several liabilities (in case of divorce)

• Monitoring credit risk

 

Special Management
If customers are in arrears in the monthly lease payment for their owner-occupied home, we will consult these customers at an early stage. We try to find out the cause of these payment arrests and, together with the customer, we look for a suitable solution. We do this by telephone, but we also arrange customer visits. In addition to agreeing on a payment commitment or making a payment arrangement, we can also help with budget coaching in specific situations. A selection of our various Special Management activities:

• Early customer contact

• Making home visits

• Backlog administration

• Managing bailiffs

• Fully managing an auction process, with an eye for customer interests

 

Buyback management
Obelikx is a specialist in sellingable ownership to lessees. We realize that these sales types are different from the regular sale of owner-occupied homes and therefore have real technical experts in each field.

 

Please do not hesitate to contact us to discuss your needs in detail.